After some troubleshooting, I found the issue was related to a corrupt firmware file or a bad USB connection. Re-downloading the firmware, using a different cable/port, and restarting both the computer and device eventually solved it.
Here’s a polite, professional, and helpful review you could leave (for example, on a support forum, app store, or vendor site), depending on your actual experience: Clear error, but frustrating issue unable to load restore ramdisk
It would be helpful if the software offered more specific guidance (e.g., “check USB connection” or “re-download firmware”) when this error appears. Once resolved, the restore worked fine. After some troubleshooting, I found the issue was
I ran into the error message "unable to load restore ramdisk" while trying to restore my device. The error itself is descriptive enough to know something went wrong during the restore process, but the fix wasn’t obvious. Once resolved, the restore worked fine