The next time you board a STIB tram and tap your card, remember: that beep is not just an entry signal. It is a data point that, through the portal, is quietly working to make your next journey smoother. That is the promise of the STIB Portail—not just moving people, but moving them smarter. Create your account at my.stib.be or visit the official STIB website for more details.
But the killer feature is . Through the portal, you can register your bank card or smartphone (Apple Pay/Google Pay) and use it as a direct ticket. No pre-loading, no subscription fee—just tap and go. The system calculates the best fare at the end of the day (capping at the price of a daily or weekly pass). The portal is where you monitor these taps, dispute charges, and manage your "contactless wallet." Personalization: Your Metro, Your Rules The STIB Portail moves beyond transactions into true personalization. After a few weeks of use, the portal learns your habits. It will display your most frequent lines (e.g., "You take line 5 from Hermann-Debroux to Arts-Loi every weekday at 8:15 AM") and offer proactive alerts. stib portail
For decades, navigating the Brussels public transport network followed a simple ritual: you tapped in, you traveled, and if something went wrong, you stood in line at a kiosk or dialed a busy helpline. But as the capital of Europe grows denser and commuter expectations shift toward digital seamlessness, the STIB/MIVB has quietly launched its most powerful tool yet. It is not a new tram line or a metro extension. It is the STIB Portail —a unified digital gateway that is transforming how 400,000 daily users interact with their city. The next time you board a STIB tram
Once logged in, users can link multiple MOBIB cards to a single account. Lost your card? Block it instantly online and transfer your remaining multi-journey tickets (like the 10-trip card) to a new one. Need proof of payment for your employer? Download your full travel history as a PDF. The portal acts as a digital safe deposit box for your mobility assets. Create your account at my