However, if you have outgrown its automation limits or need voice/advanced order actions, is the industry standard for ecom, and Trengo is the best value-for-money alternative.
DelightChat has positioned itself as a solid helpdesk for D2C brands, known for its WhatsApp integration and simple interface. However, as your business scales—or if you hit specific limitations—you might find yourself searching for a change.
80% of your support volume is WhatsApp and you want to use chat for marketing (not just support).
