If you try to manage the cost (salaries) without managing the driver (tickets), you will always be behind.
You dig into the expenses. Rent is flat. Salaries are steady. But somewhere, a line item labeled “miscellaneous operating costs” has doubled. cost driver
Want to lower costs? Don’t slash headcount. Reduce the driver. If purchase orders drive your accounting costs, stop creating a PO for every pack of sticky notes. Automate or batch the process. If you try to manage the cost (salaries)