Canon Service Tool V4720 _hot_ -

CAUSE: Stepper motor driver failure (Thermal). EFFECT: Carriage rail warp, 0.02mm. CORRECTION: Not field-serviceable.

She never used the v4720 tool again. But sometimes, late at night, when the shop was dark and the only light was the standby glow of the big Canon, she swore she could feel it watching her.

She ignored the chill running up her spine and plugged in the drive. canon service tool v4720

“The mirror’s stuck,” she muttered, tapping the cold glass of the scanner unit. “But it’s not the mirror, is it, you old bastard?”

She stared at the ghost-white screen of her diagnostics laptop. On the bench in front of her lay a Canon iR-ADV C4720, a magnificent beast of a multifunction printer that had served a small law firm for seven years. Now, it was a brick. A $15,000 brick with a flashing orange error code: E202-0002. CAUSE: Stepper motor driver failure (Thermal)

She spun around. The shop was empty. The front door was locked. The only other device on the network was the router.

On it: Canon Service Tool v4720.exe .

She pushed back from the bench, knocking over a cup of cold coffee. The laptop screen flickered, and the service tool window expanded on its own. New fields appeared: [LOGGING] and [ECHO].